Distance Education Frequently Asked Questions
Here are a few commonly asked questions, but don’t hesitate to call or email us anytime. You may also click on “Live Help” to ask a question.
How do I enroll?
Complete the form at http://srv5.fountainheadcollege.com/info.asp. When filling out the information request form select ***ONLINE*** in the “program of interest” box. You will receive a response with a website link, a key word and instructions to take the Online Student Success Assessment. You may follow the directions to complete the Assessment at your convenience or wait for an admissions person to contact you on the following business day.
The representative will contact you and provide you with the results of your Assessment and discuss your career goals. If you want to proceed, the representative will schedule a required visit to the campus. The representative will provide you with a list of items to bring so that everything can be accomplished in a single visit.
Visit the campus, discuss the program you are interested in and ask a lot of questions. Tour the campus and meet the instructor or department head. Take the enrollment exam and meet with the financial aid person. If everything is as you expect it to be and you want to proceed, pay the $100 enrollment fee and you are all set.
The representative will contact you and provide you with the results of your Assessment and discuss your career goals. If you want to proceed, the representative will schedule a required visit to the campus. The representative will provide you with a list of items to bring so that everything can be accomplished in a single visit.
Visit the campus, discuss the program you are interested in and ask a lot of questions. Tour the campus and meet the instructor or department head. Take the enrollment exam and meet with the financial aid person. If everything is as you expect it to be and you want to proceed, pay the $100 enrollment fee and you are all set.
How does Fountainhead’s online learning system work?
Students are given an account to log in at www.fountainheadcollege.com which is “Fountainhead’s eCampus”. Once logged in, students have access to a learning management system that facilitates the many aspects of online learning. Your instructor will provide you a plan to help you meet goals. Online tools that are utilized are: Presentation modules that the student observes prior to projects, assignments and assessments. The student also interacts with the instructor and other class members utilizing email, chat, and threaded group discussion.
Are courses instructor led or self-paced?
Online courses are instructor led. The instructor will have posted hours of availability. Instructors are also available by appointment. Courses have required online group projects. The online course content is available 24/7.
When does my class meet?
Once enrolled, students may start the online at the next scheduled semester start date. Students have the flexibility to access the online course 24/7. Multiple opportunities for interaction will be available and minimum participation will be required and documented on the course syllabus. Students may have discussion group requirements that will be scheduled within the individual groups.
Are the online courses easier than residential courses?
No, the online courses are not easier than the residential courses, they are the same courses. Online courses require the student to be self motivating, patient and be able to complete tasks in a timely manner. If a student is seeking the easiest path to becoming a Fountainhead graduate then a residential course would be recommended.
How many other students will be in class with me?
The online courses have a maximum capacity of 25 students.
How do I interact with others online?
The student interacts with the instructor and other class members utilizing email, chat, and threaded group discussion.
Will I need internet access?
Yes. The online system requires live broadband connectivity while utilizing the system. Most courses include a textbook for offline reading.
Will I need to buy a computer?
Online students do not necessarily have to purchase a new computer. Most computers of modern design that will effortlessly surf the Internet are sufficient to utilize the online learning system. Each program has minimum system requirements which will be reviewed with you prior to enrollment.
Who do I call if I have a problem?
Most technical issues, if any, will be resolved upon your first several connections to the online system. In the rare occasion that a problem occurs, technical support is available. Times of availability will be posted in the course syllabus.
How often do I have to come to campus?
Students must visit the campus prior to enrollment to allow for identity verification and other services such as financial aid. Students will also tour the campus, take the enrollment exam and meet the instructor or program department head. Once classes start, students are required to visit the campus at the end of each semester to take a final exam and demonstrate that applied objectives have been met. This end of semester visit will be planned and scheduled with your instructor to ensure objectives can be demonstrated in a timely manner. Students are welcome to visit the campus anytime during the semester if desired. Instructor availability will be on the syllabus.
How much do online programs cost?
The online programs cost the same amount as the residential programs. All Fountainhead technical courses are based on a $450 per credit hour rate regardless of the method of delivery.
Which programs are available online?
As of May 2009, Fountainhead is offering the Associate of Occupational Science in Computer Programming and the Bachelor of Applied Science in Computer Technology: Application Development programs online.
Do the online courses require attendance?
The online courses require that each student meet weekly milestones. If a student does not log in, interact with others and participate at least once a week they may be dismissed unless mitigating circumstances are present.
